This site uses cookies. To find out more, see our Cookies Policy

Collections in Kennesaw, GA at Pionear

Date Posted: 12/19/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Kennesaw, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    12/19/2018

Job Description

_____________________________________________________________________________________________________________


Collections
_____________________________________________________________________________________________________________
Kennesaw, GA

Work Schedule: 2nd Shift; Monday – Friday; 1:00 PM – 10:00 PM with rotating Saturdays and one day off during week when working Saturday (Saturday rotations occur every 2nd or 3rd Saturday; mostly so 2 Saturdays per month are worked) Sat shift is 8-5

Job Requirements

The Collector works in the Collections and Recovery Operations environment and is typically aligned with routine inbound or outbound collections calling processes

This role can work in any stage of delinquency and frequently requires guidance on non-routine situations

Primary responsibilities are collections, customer servicing, submitting extension requests and other loss mitigation and recovery activities

Contacts delinquent, charged-off, or high-risk customers in order to secure payment and determine reason for delinquency on active loan/credit card accounts

In the recovery area, collectors will work with customer to establish full balance repayment plans or settlements

Works an established list of accounts on an automated collections system and/or auto-dialer

This person can resolve routine billing inquiries and negotiate payment arrangements to cure delinquent accounts

Understands and educates customers on account terms and alternate payment programs and methods

Navigates a computerized data entry system and other relevant applications while staying within our regulatory and compliance guidelines within Collections

Pionear is an equal opportunity employer.

Kennesaw, GA


_____________________________________________________________________________________________________________


Collections
_____________________________________________________________________________________________________________




CHECK OUT OUR SIMILAR JOBS

  1. Customer Service Jobs
  2. Collections Jobs