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Customer Service Representative in Buffalo, NY at Pionear

Date Posted: 3/14/2019

Job Snapshot

Job Description

Customer Service Representative

Job Description: 

We are seeking Customer Service Representatives to work for a major financial institution in the area. We are looking for a professional candidate with superior phone and communication skills. The ideal candidate will be pleasant, upbeat, and service oriented. We are looking for a reliable candidate with a strong work ethic who is eager to advance his / her career. This is a fast-paced work environment that provides an excellent opportunity to build a strong foundation for a career in the financial services industry.

  • Assists customers with questions or issues regarding their accounts received via phone and/or correspondence
  • Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures
  • Uses computerized system for tracking, information gathering, and/or troubleshooting
  • Handles customer calls with somewhat more complexity

Job Requirements

Job Requirements: 

  • Requires 1-2 years of experience
  • Must have good communication and problem-solving skills
  • Requires knowledge of multiple products and ability to deepen or retain relationships through service
  • May research issues or transfer to a research function
  • Accountable for the successful resolution of all customer requests
  • Pay: $15.00


Pionear Is An Equal Opportunity Employer


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