Customer Service Representative in Frisco, TX at Pionear

Date Posted: 7/19/2019

Job Snapshot

Job Description


Do you wish you were employed at a well-respected and expanding organization in the medical industry? A well-known company in the Frisco, TX area is looking for temporary help.  

• Works in a team-structured environment to provide support to other members of the healthcare team.

• Embraces a continuous quality improvement customer service approach by pro-actively identifying areas of improvement and communicating those ideas to the healthcare team.

• Maintains current notes and documentation related to patient's drug therapy and pharmacy care plan; flags issues that need to be addressed. Coordinates responses and resolutions with appropriate internal and external parties. Actively participates in discussions with pharmacists, nursing services, pharmacy support manager and other pharmacy care coordinators to review cases and related drug therapy and pharmacy care plan issues.

• Strong time management, organizational skills, initiative, professional demeanor and positive attitude Attention to detail, quick study, self-motivated, proactive, and the ability to work independently with a high degree of initiative Ability to communicate effectively both orally and in writing.

Job Requirements

• Call center background

• Healthcare background - Call center environment

• Great customer service skills

• Working knowledge of MS Office, Word, Excel, Access and Outlook

Schedule: Availability for a shift between 8am-8pm Mon-Fri


• 2 + years’ experience in Call Center with good tenure

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

APPLY NOW or please call 704-943-5850 or email