Human Resources Generalist in Charlotte, NC at Pionear

Date Posted: 5/31/2019

Job Snapshot

Job Description

Human Resources (HR) GENERALIST

The HR Generalist position is responsible for contributing to and executing HR related programs and initiatives for the company location (~200 employees) in Charlotte, NC, to include but not limited the following functional areas: talent management, employee relations, training & development, compensation, and compliance, in addition to payroll, benefits, HRIS, and safety / workers compensation.

The Generalist is a hands-on role that is highly interactive with employees and acts as a consultant to plant leadership. The successful candidate will have a customer-centric attitude with an emphasis on providing excellent customer service and experience to the workforce. The scope of the position is broad and the volume of work is high, so the ability to effectively multi-task and proactively pursue continuous improvement and problem solving is critical to success. Additionally, the role requires availability and a commitment meeting weekly and bi-monthly payroll deadlines.


Support the Human Resources Manager with developing, facilitating, and implementing various HR activities, initiatives, and programs to include, but not limited to:

Talent Management

  • Contribute to the development, coordination, and execution of the talent strategy for Our client. Manage the full-cycle recruitment and onboarding process for all open hourly (and some salaried) positions with the goal of hiring and retaining top talent. This includes writing and / or updating job descriptions, sourcing/screening/interviewing candidates, extending offers, executing all pre-employment activities (background checks, drug screens, pre-employment physicals, I-9’s, eVerify, etc.), implementing new hire programs and activities (e.g. employee orientation), and developing/analyzing hiring metrics.
  • Coordinate and manage the temporary workforce and third-party staffing vendors.
  • Manage the off-boarding process to include conducting exit interviews for hourly (and some salaried) employees and preparing separation communication and related documentation. Analyze results and make recommendations for retention strategies.
  • Participate in career development discussions and planning with line management, and help ensure compliance with the annual performance management process to include timely completion of performance review documents, goal setting, and appropriate salary increases.

Employee Relations

  • Identify, recommend, and manage initiatives that result in high levels of employee satisfaction and engagement which increase productivity and retention. This may include social/company events, employee appreciation activities, recognition programs, etc.
  • Resolve employee relations issues to include conducting effective, thorough, and objective investigations and advising/supporting management on appropriate actions such as employee coaching, delivering feedback, and administering discipline.

Training & Development

  • Develop, coordinate, and/or facilitate training to the workforce that support business objectives as well as individual employee development and career interests.
  • Compensation
  • Participate in developing and maintaining a competitive wage and salary structure to include developing robust job descriptions, completing wage and salary surveys, and analyzing internal and external market data.

Payroll / Benefits / Leaves of Absence / HRIS

  • Prepare salaried payroll bi-monthly and finalize documentation in the HR/Payroll system for submission and processing
  • Prepare hourly payroll on a weekly basis including, but not limited to: collecting all time & attendance data, finalizing the documentation in the HR/Payroll system for submission and processing, and coordinating the distribution of pay advices
  • Coordinate and lead benefits Open Enrollment and wellness program activities and related administrative support throughout the year to include: enrollment and administration of benefits (medical, dental, life and disability insurances, 401(k), vacation, personal/sick time, leaves of absence, employee assistance, etc
  • Administer all activities related to the employee cycle such as: maintaining (with a high level of accuracy and integrity) employee information in the company’s payroll/HRIS system to include personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and employee statistics for government and internal reporting.
  • Administer and manage all aspects of employee leaves of absences relative to FMLA, ADA, worker’s compensation, etc., including thorough documentation, follow up, and return to work processes.


  • Contribute to and / or develop local policies and procedures, and ensure compliance with both local and corporate policies, as well as state and federal regulations. Advise management on interpretation and application, and plan/deliver appropriate communication and training as needed.


  • Actively participate on the Our client Safety Committee, to include attendance at monthly audits, meetings, and reenactments. Manage the reporting process for all incidents, OSHA, and Workers Compensation claims. Monitor and proactively manage workers compensation cases to control costs and ensure timely closure of claims.

Continuous Improvement

  • Support and participate in company-sponsored lean management trainings and events, and proactively seek to apply principles to improve the Human Resources department and processes


  • Manage the internal communication initiative for the closed-circuit TV (CCTV) updates and internal bulletin board announcements.
  • Prepare and manage HR reporting for internal management as well as to meet external state and federal requirements.
  • Represent Our client at unemployment and other personnel-related hearings and investigations.
  • Assist with corporate HR initiatives upon request and perform other duties as assigned


Support and back up Business Coordinator with administrative and transactional tasks as outlined in Business Coordinator job description. This may include, but is not limited to:

  • Creating and maintaining confidential employee personnel files and other employee and HR records.
  • Create and manage access badges, including ensuring employee accessibility to building and controlling access and the return of visitor badges.
  • Facilitating the ordering and set up / clean up of catering for training events and meetings for both internal and visitor requests.

Job Requirements



  • Bachelor’s degree is required, preferably with a concentration in Human Resources or related field. Professional certification (e.g. SHRM-CP, PHR) is desired.


  • At least 5 years of progressive Human Resources experience at the professional exempt level with responsibilities in multiple HR functions. 
  • Prior experience with processing payroll and administering benefits/leaves of absences is preferred.
  • Prior experience with recruiting for hourly production positions is desired.
  • Prior experience in a manufacturing/production environment is strongly desired.


  • Demonstrated knowledge and expertise of core Human Resources functions and a level of business acumen that complements the HR knowledge, skills, and capabilities.
  • Demonstrated knowledge of and ability to interpret and apply federal and state laws regarding employment practices.
  • Strong interpersonal and conflict management skills which fosters teamwork and collaboration and develops high quality working relationships in order to influence, gain support, and achieve results.
  • Highly productive with a strong sense of urgency and orientation to details, accuracy, and excellent outcomes. Result-oriented with a demonstrated ability to effectively manage time and multiple priorities
  • Demonstrated continuous improvement mindset and an advocate for change. Exposure to lean manufacturing principles is a plus.
  • Demonstrated customer service orientation, including creating a welcoming HR environment, proactively going out to the customer, willingness to go the “extra mile”, and ensuring customer satisfaction.
  • Demonstrated flexibility and willingness to adapt to internal processes and change, delays or unexpected events. Responds to adversity or restrictions of the organization with resilience and tenacity.
  • Strong work ethic, including the ability to be self-directed and self-motivated. Models professionalism, passion, and initiative with projects and tasks.
  • Demonstrated problem solving and critical thinking skills, including the ability to collect data, establish facts and draw valid conclusions where limited standardization or information exists.
  • Excellent verbal and written communication skills, including the ability to develop and facilitate presentations that are tailored to the audience
  • Demonstrated ability to maintain confidentiality and handle proprietary and sensitive information with integrity.
  • Intermediate to advanced level proficiency with various computer systems, including MS Office applications, time & attendance systems, and Internet-based applications.
  • Willing and able to occasionally travel domestically to other company sites in North America, as well as attendance at off-site meetings/events and professional development conferences or seminars.

PHYSICAL DEMANDS: Potential physical demands include, but are not limited to: frequent sitting and occasional bending and stooping. Potential sensory demands include, but are not limited to: hearing and seeing. Must be able to work in a typical manufacturing facility and travel domestically to customer or vendor facilities which could entail walking, climbing and moving around working equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: Majority of time is spent in a general office environment, but frequent time will also be spent in a manufacturing production environment where personal protective safety equipment must be worn and proper safety precautions must be observed.

Pionear is an equal opportunity employer


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