Insurance Verification Specialist in Richardson, TX at Pionear

Date Posted: 7/1/2019

Job Snapshot

Job Description


Insurance Verification Specialist

Richardson, TX


Medical Benefit Administrator’s provides patients access to the medications and therapies they need by communicating with insurance companies to verify patient-specific benefits for edibility of medications. The Medical Benefit Administrator Specialist will complete forms to document patient benefits coverage. Medical Benefit Administrator helps make medication more affordable and allows patients to start treatments faster.

Job Requirements


  • Verifying patient insurance benefit information with insurance providers.
  • Research cases with missing information on patience behalf.
  • Verifies specific benefits and precisely documents specifics for various insurance plans including patient coverage, cost share, and access.
  • Identifying any coverage restrictions and details on how to expedite patient access.
  • Documenting and initiating prior authorization process and claims appeals.
  • Reporting any payment delays to management.


  • High school diploma or GED required.
  • Requires minimum of two (2) years directly related and progressively responsible. Experience in customer service, medical billing and coding, benefits verification, healthcare, business administration or similar vocations.
  • A bachelor’s degree is preferred.
  • An equivalent combination of education and experience will be considered.
  • Strong customer service experience.
  • Proficient Windows-based experience including fundamentals of data entry/typing.
  • Proficient with Microsoft Outlook, Word, and Excel.
  • Strong interpersonal skills and professionalism.
  • Independent problem solver and ability to make good decisions.
  • Robust analytical skills.
  • Strong attention to detail.
  • Effective written and verbal communication.
  • Attention to detail, flexibility, and the ability to adapt to changing work situations


  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
  • Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
  • Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus
  • 75% or more time is spent at a desk performing administrative task.
  • Ability to deal with stressful situations as they arise

Pionear is an equal opportunity employer.


Insurance Verification Specialist