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Second Shift Call Center Representative in Chandler, AZ at Pionear

Date Posted: 5/24/2019

Job Snapshot

Job Description

Handles more complex escalated customer calls in order to resolve in the most satisfactory manner for all parties concerned. Call s are non-routine and require deviation from standard screens, scripts and procedures. May respond to faxes and emails. Requires extensive knowledge of the organization, products and/or services. Possesses high level of technical skills. May require advanced problem solving skills and involve cross selling or up selling other financial products. 

Job Requirements

Required Experience: 

  • 1+ years of experience in call center environments


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