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Customer Account Specialist in Charlotte, NC at Pionear

Date Posted: 7/11/2018

Job Snapshot

Job Description


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Customer Account Specialist
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Charlotte, NC



The Customer Accountant Specialist:

  • Reports to: Department Manager 
  • Assist Office Manager and Dispatcher in daily duties.
  • Responsible for communications and assistance for Customers, Department Managers and Technicians.
  • Works closely with Service Technicians to complete information, bill customer invoices, check and post technicians time for payroll. 
  • Produces reports for managers of the daily work and profitability of work completed by technicians. Take calls and add work orders to the schedule for technicians, set up Maintenance Contracts for customers and enter Accounts Payable
  • Many of the tasks of their position are time sensitive.
  • The position is required to cross train on other jobs to fill in when necessary.
  • This is a fast paced position requiring a good attitude, high energy level, excellent interpersonal skills, and ability to communicate effectively.





Job Requirements

Qualifications:

  • High School Diploma or GED required.
  • Associates Degree preferred.
  • A minimum of 2 years sales support, customer service or administrative experience required.
  • Must have strong interpersonal, effective communication and organizational skills.
  • Must be proficient in MS Office (Word, Excel, Outlook)
  • Must show initiative, good problem resolution skills, and present a professional image and demeanor.

Pionear is an equal opportunity employer.
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Customer Account Specialist
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