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Receptionist in Huntersville, NC at Pionear

Date Posted: 9/14/2018

Job Snapshot

Job Description



Huntersville, NC

4 Keys:

  1. Check in patients

  2. Call and confirm appointments

  3. Compile bank deposit and co-pays

  4. Hours for this are NOT flexible. 6:15-3ish. Most be able to work independently.


This position is responsible for answering phones, schedule patient appointments for office visits and/or procedures, review and verify patient insurance, and check patients in/out of the office. This position travels to other offices as required.



Reports to Office Manager

Job Requirements


  • Check patients in and out of office. Must be able to multi-task.
  • Obtain needed PCP referrals prior to office visits.  Print referrals from Med Connect daily.  Load referrals into NextGen Via Authorization Tracking Module.
  • Call and confirm upcoming appointment per protocol.
  • Collect patient co-pays and payments on account as needed. Write out cash receipts. Balance at the end of the day. Compile bank deposit.
  • Balance daily charges and forward encounters to the Central Billing Office.
  • Schedule follow-up appointments for patients.
  • Schedule patient procedures.
  • Make new patient charts as needed.  Load demographics. Collect, enter, and/or correct patient insurance and demographic information in the computer system. Set up patient accounts in NextGen.
  • Copy patient insurance cards front and back. File in chart and load into NextGen.
  • Answer incoming calls and transfer calls to appropriate location/person.
  • Pull, prepare, and check charts for appointments ensuring all PCP referrals, insurance card copies, etc. are in the chart and keyed into computer system.
  • Travel locally to other offices.
  • Must possess ability to work independently.
  • Straighten lobby and remove dated magazines, turn off TV.
  • Other general office duties as assigned by Office Manager.

High School Diploma

Pionear is an equal opportunity employer.

Huntersville, NC